Arizona’s Children Association Job Description

Position Summary:

The Program Navigator is responsible for assisting pregnant and parenting youth and young adults who have been involved in foster care and/or the juvenile justice system transition to an independent, stable living environment; secure support services; effectively parent their child(ren); advocate for themselves; and, achieve advanced education.   The Program Navigator provides services in a manner that is culturally responsive, strengths based and trauma informed.  Able to work independently in most cases, seeking guidance and support when needed. This position will adhere to requirements established in the Interagency Pregnancy and Parenting Assistance Program Pregnancy Assistance Fund, (PAF) Program- Support for Expectant and Parenting Teens, Women, Fathers, and their Families federal grant.

Essential Job Functions:

  • Maintain contact with young adults, collateral persons and agencies to assist young adults to develop and maintain life skills and accomplish goals established, per grant requirements.
  • Demonstrates knowledge of the experiences, strengths, and needs of expectant and parenting youth and young adults who are/have been involved in foster care and/or the justice system and their children.
  • Collaborates with other agencies and groups to provide physical/mental health, education, and social support services to pregnant and parenting youth and young adults who are/have been involved in foster care and/or the juvenile justice system and their children.
  • Implements the 3-5-7 model ® of practice to address youth’s separation and loss. Provides parenting skill support by utilizing Nurturing Parenting™ curriculum.
  • Collaborate with young adult client to develop goals and service plan activities using a strength based, trauma informed approach. 
  • Effectively and collaboratively monitor progress and provide resources and tools as needed.
  • Participate in group training and educational meetings as required and as time and resources permit.
  • Provide individual support and services focusing on life skills development, including tutoring, transportation, individual education, and activities.
  • Develop and facilitate trainings and workshops, providing skill development options focusing on issues common to adolescents preparing for independent living.  This includes exploration and skill building in self-esteem, goal setting, healthy relations, broad vocational and career issues, safety, and emotional preparation for adulthood.
  • If applicable, may assist young adults to develop and maintain a contract with Department of Child Safety when eligible.
  • Assist young adults in developing and accessing scholarships and grants for ongoing education and training.
  • Maintain accurate client records, completing case notes and supplemental documentation in accordance with established timelines, program and contract standards. 
  • Complete and provide required monthly, quarterly and annual data reports in accordance with established program and contract standards.
  • Maintain professional boundaries and ethics specific to the agency and particular professional certification.
  • Interact professionally, clearly and timely with internal and external customers and community professionals
  • Represent AzCA as a trauma informed agency while staffing cases, participating in meetings, providing consultation and advocating on behalf of young adults.
  • Attend and participate in all required meetings, including at the team, department, agency and client level.
  • Maintains consistent attendance and punctuality to provide consistency in serving clients.
  • Be available outside of normal business hours to provide client services.
  • Performs work and represents AzCA in accordance with our mission, vision, values and Foundations for Success.
  • Perform other duties as assigned, which are consistent with the general responsibilities of the position.

Minimum Education & Experience:

  • Bachelor’s Degree in Social Work or related field of study from an accredited college or university. 
  • Minimum of 1 year experience working with adolescents or young adults.

Knowledge, Skills and Abilities (KSAs)

  • Ability to conduct service plans and/or systematic skills assessment with young adult to identify current competency level, strengths, assets, barriers to success and areas for growth.
  • Ability to develop and implement appropriate young adult skill development tools and options.
  • Knowledge of community resources.
  • Ability to effectively conduct group meetings and trainings with positive educational base.
  • Able to safely and effectively monitor client activities.
  • Must be physically capable to administer approved behavioral management techniques as applicable.
  • Ability to work both indoor and outdoor with frequent activity and maneuver obstacles, stairs and unpredictable Capable of growth and acquiring new skills.
  • Ability to effectively handle emergency situations and react accordingly.
  • Ability to safely perform duties despite distractions.
  • Ability to read, comprehend and interpret complex information.
  • Effective written, oral and interpersonal communication skills in the English language.  Might also require Spanish.
  • Strong organizational skills, including ability to take direction, prioritize tasks, and to work independently with moderate supervision.
  • Ability to work in a diverse, multi-cultural environment and be sensitive to the service population’s cultural and socioeconomic characteristics.
  • Ability to maintain confidentiality, and exhibit sound judgment and emotional stability.
  • Ability to interact well with various levels of staff, clients, and with guests of AzCA.
  • Must be able to physically demonstrate competency in the following areas: operate an agency transport vehicle (unless declared a non-driver).
  • Able to operate common office equipment and be proficient with electronic health records, calendaring, word processing and other needed computer and electronic devise skills, with the ability to learn and to effectively utilize new technologies as implemented by AzCA.

Other Minimum Qualification

  • Must be 21 years of age (licensing requirement).
  • Possess a valid Arizona driver’s license and be insurable under the agency’s automobile policy.
  • Must be able to provide own transportation to and from clients’ homes and/or other relevant organizations/agencies.

Other Requirements

  • Must be able to provide DPS fingerprint clearance.
  • Must be able to meet training and agency compliance requirements for the position.
  • An individual may qualify for this position if the individual is able to “perform safely” the essential functions of the position with or without reasonable accommodations.  Perform safely means to perform without causing a direct threat to the health or safety of the individual or others that cannot be eliminated by reasonable accommodations, as defined by 42 U.S.C. #1211 (b) and the Commission’s regulations found at 29 C.F.R #1630.2 (r).

This position description is intended to indicate the basic nature of the position and does not necessarily list all possible duties that may be assigned.

I have read, fully understand and agree to perform the duties and responsibilities for the position of:Program Navigator


Employee Signature                                         

Applicants, please send your resumes to this email address ( expressing interest and I can instruct you to the website from there, OR they can follow this link to apply:


Once you follow the link you can search “Program Navigator” in the search box.

Kelsey Shores
Empowered Young Parents Program
Program Supervisor III
C:480-267-2766 D: 602-234-3733 ext 2105
Arizona's Children Association