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Medical/compassionate withdrawals may be considered when incompletes or other arrangements with instructors are not available or when restricted withdrawals and other enrollment options are not possible.
Watts College only allows up to 3 Medical/Compassionate withdrawals over the course of a degree program. Multiple requests for the same circumstances using the same documentation will not be approved. In order for a new request to be considered for the same circumstances, substantial new information or documentation will be required.
A medical withdrawal may be requested when extraordinary circumstances, such as a serious illness or injury, prevent the student from continuing classes. This policy covers both physical-health and mental-health difficulties.
A compassionate withdrawal may be in extraordinary cases in which a significant personal situation, (for example, the serious illness of a child or spouse or the death of a close family member) prevents a student from continuing in classes.
All required documents should be sent to:
Watts College of Public Service and Community Solutions
Attn: Medical and Compassionate Withdrawal
411 N. Central Avenue
Phoenix, AZ 85004-2163
**If you are a financial aid recipient, make sure to review this page to review how your student finances may be affected by this request**
Tuition refund deadlines for withdrawals and dropped courses can be found in the Registrar’s home page, MyASU, and is also disseminated to students during the registration process. Students are expected to be cognizant of and adhere to these deadlines. The final determination of whether the student will receive a refund is based on a 2 year limit, enrollment, finances, all associated dates, and Title IV funding.
Your financial aid may be adjusted by any changes to your enrollment. The university provides helpful information that is available 24/7. If you wish to find more information to better understand the terms of your financial aid help is as easy as clicking the link provided.
Please be aware that students who have received and who plan to continue to receive Title IV Federal Financial Aid (student loans, work-study, & grants) must abide by Satisfactory Academic Progress (SAP) policies and Federal Funding Limits. Please work with your advisor to map your progression to graduation with your funding limits in mind.
Be advised that many scholarships require minimum credit hours and GPA standards for renewal. Please review your financial aid package and any renewal criteria within your MyASU. ASU Scholarship Renewal Guide
A grade of a “W” will appear on your official transcripts. A note will be placed adjacent to the approved semester in your unofficial transcripts as noted in the example below.
Unofficial Transcript Notation Example:
Fall 2030 Medical Complete Withdrawal Effective 12/01/2030
Student Business Services:
The Arizona State University’s tuition/fee refund policy is separate from the federal regulations to repay unearned aid. Whether or not a student receives a tuition/fee refund has no bearing on the amount he/she must repay to the federal aid programs. Contact the Student Business Services Office for further inquiries regarding your account. For information regarding how and why your request has affected your account, please set up a Watts Student Support Appointment at your earliest convenience.
It is the responsibility of the student to monitor information pertaining to finances, financial aid, and records within MyASU as well as ASU email. Please continue to keep track of any information passed along these systems.